Privacy
Privacy Policy
1. Data protection at a glance
General information The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the “Information on the controller” section of this privacy policy.
How do we collect your data?
One way your data is collected is when you provide it to us—for example, by entering it into a contact form. Other data is collected automatically—or with your consent—by our IT systems when you visit the website. This primarily consists of technical data (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you enter the website.
For what purposes do we use your data?
Some data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the data provided will also be processed for contract offers, orders, or other service requests.
What rights do you have regarding your data?
You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent for data processing, you may revoke this consent at any time with effect for the future. Furthermore, under certain circumstances, you have the right to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority. You may contact us at any time regarding this or any other questions concerning data protection.
Analysis tools and third-party tools: When visiting this website, your browsing behavior may be statistically analyzed. This is primarily done using analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.
2. Hosting
We host our website content with the following provider:
ALL-INKL.COM – Neue Medien Münnich
Inhaber: René Münnich
Hauptstraße 68 | D-02742 Friedersdorf
Germany
External Hosting
This website is hosted externally. Personal data collected on this website is stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated via the website.
External hosting is carried out for the purpose of fulfilling contracts with our prospective and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly, and efficiently through a professional provider (Art. 6(1)(f) GDPR).
Where consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Our hosting provider(s) will process your data only to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data. We use the following hosting provider(s): Hostinger
3. General information and mandatory information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data is information that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.
Please note that data transmission over the Internet (e.g., communication via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the Controller
The controller responsible for data processing on this website is:
Carsten Busch
Neuwerker Str. 178
41748 Viersen
Germany
Phone: +49 151 5418 4038
E-Mail: info@qknows.de
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, or similar).
Storage Period
Unless a specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for retaining your personal data (e.g., statutory retention periods under tax or commercial law); in the latter case, deletion will take place once those grounds no longer apply.
General information on the legal bases for data processing on this website
If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR (where special categories of data pursuant to Art. 9(1) GDPR are processed). In the event of explicit consent to the transfer of personal data to third countries, data processing also takes place based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing additionally takes place based on Section 25(1) TDDDG. Consent may be revoked at any time. If your data is required for the performance of a contract or to take steps prior to entering into a contract, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data based on Art. 6(1)(c) GDPR if processing is necessary for compliance with a legal obligation.
Data processing may also take place based on our legitimate interests pursuant to Art. 6(1)(f) GDPR. Information regarding the specific legal bases applicable in each individual case is provided in the following sections of this privacy policy.
Note regarding data transfer to third countries without an adequate level of data protection and to US companies not certified under the DPF
We use tools from companies based in third countries that do not offer an adequate level of data protection under data protection law, as well as US tools provided by companies that are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. Please note that a level of data protection comparable to that of the EU cannot be guaranteed in third countries that lack adequate data protection standards.
Please note that the USA, while considered a “safe” third country, generally offers a level of data protection comparable to that of the EU. Data transfer to the USA is permissible if the recipient holds a certification under the “EU-US Data Privacy Framework” (DPF) or has implemented appropriate additional safeguards. Information regarding transfers to third countries, including the data recipients, can be found in this privacy policy.
Recipients of personal data
As part of our business operations, we work with various external entities. In some cases, this involves the transfer of personal data to these external entities.
We only disclose personal data to external entities if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., transferring data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure. When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the event of joint processing, a joint processing agreement is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation.
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
WHERE DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. PLEASE REFER TO THIS PRIVACY POLICY FOR THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR). WHERE YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Access, rectification, and erasure
Subject to applicable legal provisions, you have the right at any time to obtain information free of charge regarding your stored personal data, its origin and recipients, and the purpose of the data processing, as well as—where applicable—the right to have this data rectified or erased. You may contact us at any time regarding this matter or for further questions concerning personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time to do so. The right to restriction of processing applies in the following cases:
If you contest the accuracy of the personal data we hold about you, we generally require time to verify this. For the duration of this verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.
If we no longer require your personal data, but you need it to establish, exercise, or defend legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests against ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data has been restricted, such data may—with the exception of storage—only be processed with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.
4. Data collection on this website
Cookies
Our websites use so-called “cookies.” Cookies are small data packets that do not damage your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself or until your web browser automatically deletes them.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of specific services provided by third-party companies into websites (e.g., cookies for processing payment services).
Cookies serve various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or video display). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide specific functions you have requested (e.g., the shopping cart function), or to optimize the website (e.g., cookies for measuring web audience)—referred to as “necessary cookies”—are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent for the storage of cookies and comparable recognition technologies has been requested, processing is based exclusively on that consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent may be revoked at any time. You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in specific instances or generally, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. Details regarding any additional cookies and services used on this website can be found in this privacy policy.
Inquiries via email, telephone, or fax
If you contact us via email, telephone, or fax, your inquiry—including any personal data arising from it (such as your name and the details of the inquiry)—will be stored and processed by us for the purpose of handling your request. We do not pass this data on to third parties without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided such consent has been requested; consent may be revoked at any time.
The data you submit to us via contact inquiries will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions—particularly statutory retention periods—remain unaffected.
5. Plugins and Tools
Google Fonts (local hosting) This site uses Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers is established in the process.
Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.
Font Awesome
This site uses Font Awesome for the uniform display of fonts and icons. The provider is Fonticons, Inc., 6 Porter Road Apartment 3R, Cambridge, Massachusetts, USA.
When you access a page, your browser loads the required fonts into its browser cache to display text, fonts, and icons correctly. To do this, the browser you are using must connect to Font Awesome’s servers. As a result, Font Awesome learns that this website has been accessed via your IP address. The use of Font Awesome is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the uniform display of the typeface on our website. Where consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
If your browser does not support Font Awesome, a standard font from your computer is used. Further information on Font Awesome can be found in Font Awesome’s privacy policy at: https://fontawesome.com/privacy.
Real Cookie Banner
We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) we employ, as well as the associated consents. Details regarding the functionality of “Real Cookie Banner” can be found at https://devowl.io/de/rcb/datenverarbeitung
The legal bases for the processing of personal data in this context are Art. 6(1)(c) GDPR and Art. 6(1)(f) GDPR. Our legitimate interest lies in managing the cookies and similar technologies used and the associated consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will be unable to manage your consents.
Source: https://www.e-recht24.de